Shipping policy

Free Shipping – Curbside Delivery

All Northoffices.com orders that have selected β€œfree shipping” will ship ground via FedEx and have an ETA of 2-7 business days, unless otherwise noted. Product will be dropped off at the consumer’s front door, boxed unassembled. Minor product assembly will be required upon receipt. Reference the shipping map above to get a better understanding of transit times. Once your order has been placed, please expect for 24-48 hours for order processing.

Please note all shipping rates are only applicable to delivery inside of the United States not including Hawaii & Alaska. Additional charges may apply for international shipments and shipments outside of the continental U.S. Additional charges may apply if you are located 50 miles or farther from a major US airport. Should these charges apply, an Northoffices.com Sales Representative will contact you within 48 hours of your order date.

How do I check the status of my order?


When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@northoffices.com with your name and order number, and we will look into it for you.
To track your order please click here
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.

Assembled Delivery

All Northoffices.com orders that have selected β€œassembled delivery” will ship ground via the freight carrier of our choosing and have an ETA of 7-10 business days, unless otherwise noted.

White Glove Delivery

White glove delivery is available upon request for an additional charge. Please contact the Northoffices.com sales team at +1 212-234-0015 for a quote or more information. All White glove deliveries will ship ground via the freight carrier of our choosing and have an ETA of 7-10 business days, unless otherwise noted. This will include inside delivery of the chair, setup, assembly & trash removal. Customers will be notified at least 24 hours prior to their delivery to schedule an appointment.